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Little Lyons Childcare is set to open in spring of 2024 with 3 initial classrooms and eventually licensed for over 100 children and be open 24/7. We are seeking a Center Administrator to oversee start-up, continuing daily operations, staff development, licensing compliance, and curriculum development. KAR 28-4-429 requirements preferred or applicable experience. Experience in leadership,…
The process of managing small business finances can be time-consuming and challenging, from projecting cash flow and staying on top of monthly account reconciliation to preparing for tax season. Outsourcing these tasks to a reputable accounting services company at the right time can alleviate this burden while saving you valuable time and resources. As with…
It’s been a holiday season full of surprises for retailers. Consumers not only surprised retailers with the strength of their spending, but they showed greater-than-expected willingness to use mobile apps, social media links, AI-powered product recommendations, and pay-over-time options to drive their spending. The shifts in consumer behavior over the holiday season will influence how…
For many small business owners, the new year signals the start of tax season preparation. Now is the time to organize your financial statements and look for ways to reduce your annual tax bill. Many tax credit programs implemented during the COVID-19 pandemic are winding down, but there are also new opportunities to take advantage…
There’s an art to handling gift returns and there are strategies to help you transform them into valuable opportunities for building customer loyalty and business growth. This week continues the list of practices to create an army of loyal customers. Ensure a consistent and seamless experience across all channels, whether customers make returns in-store or…
You hate to see it coming—a customer with your bag in hand. You know where that’s headed. No matter how helpful you were or how great your products are, the holiday season isn’t a holiday without a wave of gift returns and exchanges. While it’s easy to view these transactions as inconveniences, savvy businesses recognize…
Today’s customers are savvier than ever, using artificial intelligence (AI) and YouTube to do their research before making a purchase. Data from HubSpot show that 71% of consumers prefer to gather information themselves rather than speaking with a human. Here are some ways to update your sales strategy, allocate resources, and focus your messaging to…
‘Twas the week before Christmas, when all through the town, All the people were scurrying up streets and down; The meetings all set in their planners with care, In hopes that the customers too would be there! Workers were snacking all snug in break rooms, With visions of PTO coming up soon. VPs in their…
The simple act of thanking your customers can go a long way toward building loyalty to your business and your brand. Research from Zendesk found that two-thirds of consumers who believe a business cares about their emotional state will likely become repeat customers. Customer appreciation is fundamental to building customer loyalty. Here are some simple,…
The end-of-year holidays can be a tricky time for small businesses. On one hand, November through January is the peak shopping season and the window when restaurants and retail merchants can capitalize on sales. On the other hand, you and your team are ready for a break. Many employees save their paid time off for…